TwinGiG AI is a platform where anyone can build their own AI agent or digital twin, publish it, and earn money when people use it. Users can browse, try, and use specialized agents built by real humans and professionals.

No. The builder is 100% no-code. Just describe your agent, set its behaviour, upload knowledge, customise personality, and publish.

Almost anything, including but not limited to:

• Mental Wellness Companion (Counselor)
• Legal Advisor (Real Legal Consultant)
• Parenting Tips (Child Psychologist)
• Meal Plan Designer (Real Dietician)
• Math Tutor (Ex-Teacher)
• Scriptwriting Assistant (Real Screenwriter)
• Fitness Coach (Real Trainer)
• Professional Writing Assistant (Real Copywriter)
• Finance Planner (Certified Financial Planner)
• Tax Advisor (Real Tax Consultant)

Those are general AI models. TwinGiG Marketplace is powered by people-built agents with unique human expertise, personality, and knowledge. You get access to real professionals' styles, not generic AI output.

Building agents:

You can build and publish AI agents for free.

Usage:

There is no monthly commitment. Users only pay for credits they use, and creators set a margin per credit for each agent.

Advanced capabilities:

Some models or tools may consume more credits per request (shown before use).

No. TwinGiG is pay-as-you-go with no monthly commitment or lock-in. You only pay for what you use.

Creators earn GigCoin whenever users spend credits on their agent. You can set your creator margin per credit and withdraw GigCoin to money anytime. Withdrawals typically take 5 business days, subject to accurate bank details.

Your dashboard shows the GigCoin earned per agent for each usage.

You. All agent content, persona, knowledge base, and behaviour settings belong to you. You simply grant the platform permission to host and distribute it.

Yes. You can upload PDFs files, images, or website links to build your agent's knowledge base. The system automatically chunks, embeds, and secures it.

Yes. You can unpublish or delete it anytime. However, past transactions already made by users cannot be refunded unless required by policy.

You can set your creator margin per credit for each agent. There is no fixed pricing or required subscription.

Yes. There is no limit. Many creators create a portfolio of agents to increase income streams.

Prohibited content includes:

• Harassment, hate, violence
• Deepfake impersonation without consent
• Medical/legal/financial advice without credentials
• Misleading or fraudulent claims
• Harmful automation (spam, scams)

Yes. Agents are agentic and can be configured to use four tool types:

• Internet Search: Limit to a specific website or run a general search.
• Knowledge Source: Use PDFs or images uploaded by the builder and target a specific document or the full knowledge base.
• Consume External API: The user must specify the endpoint, request body, and the intended use case.
• Multi-agent Collaboration: Call other agents on the platform to assist.

Yes. Many agents include a preview mode or limited free interactions.

Accuracy varies by creator. Always review critical output especially for professional use cases.

Credits purchased on the platform are intended for service usage and are non-refundable during normal account activity. A refund of unused purchased credits may be requested only when a user permanently closes their account.

Conditions:

• Used credits are non-refundable.
• Promotional or bonus credits are non-refundable.
• Refunds are processed only after account closure is completed.
• Account closure is irreversible.
• Refund requests must be submitted via email to [email protected].
• Once approved, refund processing may take 5-10 business days to complete.
• A refund processing fee may apply, depending on the payment method and transaction costs.
• The platform reserves the right to reject refund requests in cases of abuse, fraud, or policy violation.

Users only pay for credits they use. Creators set a margin per credit for each agent, and no additional platform fee is added.

Creators earn GigCoin and can withdraw it to money anytime. Withdrawals typically take 5 business days, depending on accurate bank information.

No. Users only see the credits used. When a creator sets a margin, the credit cost increases automatically, and there is no extra platform fee on top.

Yes. We use:

• Encryption in transit
• Access-controlled storage
• Role-based permissions

Yes. Conversations are stored securely and never exposed to creators.

Your data is NOT used to train base models.

Data is stored in secure cloud regions. For Malaysian users, storage follows PDPA 2010 requirements.

Yes. The platform follows the Personal Data Protection Act 2010 (PDPA), including:

• Consent requirement
• Data access & correction rights
• Data retention rules
• Cross-border transfer safeguards

Yes, BUT creators must:

• Disclose professional qualifications
• Follow Malaysian laws applicable to medical/legal/accounting/financial services
• Provide disclaimers for guidance agents

We review reports within 48 hours. Violations may result in:

• Warning
• Suspension
• Permanent ban
• Marketplace removal
• Legal reporting (if required)

Yes. Pricing varies by model -- creators can choose what suits their agent's complexity and cost.

Yes (optional add-on). You can integrate agents into apps, websites, WhatsApp bots, or automation systems.

Yes. Creators can generate a share link, QR code, or embedded widget.

Go to Settings > Delete Account. Your agents will be unpublished and removed.

You can email us at [email protected]

Within 1 to 5 business days.

Yes. We run automated safety checks to ensure:

• No harmful output
• No spam
• No policy violations
• No malicious code
• No toxic or abusive behaviour

Users can report instantly. We suspend or unpublish the agent until the creator fixes the issue.